Amer Sports (www.amersports.com) is a sporting goods company with internationally recognised brands including Salomon, Wilson, Atomic, Arc’teryx, Suunto, Peak Performance and Precor. The company’s technically-advanced sports equipment, footwear and apparel improve performance and increase the enjoyment of sports and outdoor activities. The Group’s business is balanced by its broad portfolio of sports and products and a presence in all major markets.


POSITION TITLE: Logistics Service Coordinator - Peak Performance (m/f/d)
LOCATION: Überherrn, Germany

POSITION DESCRIPTION:
As the Logistics Service Coordinator you ensure the Logistics Service support in order to give a high level quality service to internal & external customers - always in alignment with D&T strategy.
  • Supporting the development of the Logistics Service
  • Handling all requests within the logistic ticketing system coming from internal & external stakeholders (re-direct if necessary to 2nd Level support within the DC’s)
  • Providing, helping and advising all stakeholders by answering to their information requests on deliveries and claims
  • Participating in the elaboration of the Logistics Service KPI’S
  • Prioritizing and classifying requests according to SLA/LSM instructions
  • Operating necessary changes in the systems in order to meet the customer requirements on their orders
  • Participating in internal projects and the elaboration of process documentation
  • Alerting LSO-Management in case of non-compliance to the rules defined (SLA)
  • Supporting the development of VAS (Value Added Services) related processes
KEY COMPETENCIES:
  • Sense of customer service
  • Ability to work as a team member and to collaborate
  • Ability to lead and/or support the change
  • Creativity and innovation
  • Professional commitment
YOUR PROFILE:
  • Minimum high school education
  • Good knowledge of the distribution chain
  • Advanced MS Office knowledge (especially MS Excel)
  • Knowledge of SAP
  • Knowledge of WMS is a plus
  • Fluent in English, other languages are a bonus
WHAT WE OFFER:

An interesting role in exciting industry
Career progression opportunities
The opportunity for independent and self-reliant work
A friendly and vibrant working environment in a dynamic and international team

Please apply online.