Precor is part of the world’s leading sports equipment company Amer Sports Group (www.amersports.com) with internationally recognised brands including Salomon, Wilson, Precor, Atomic, Arc’teryx, Mavic and Suunto. All Amer Sports companies develop and manufacture technically advanced products that improve the performance of active sports participants. The Group’s business is balanced by its broad portfolio of sports and presence in all major markets. Precor is one of the leading manufacturers of professional fitness equipment. Headquartered in Woodinville (USA) Precor maintains offices in Seattle, UK, Germany, Benelux, Spain, France, Switzerland, Austria, Italy, Israel, Japan, China and Australia.



POSITION TITLE: Project Administrator - PureGym
LOCATION: Frimley, Surrey

POSITION DESCRIPTION:
As Project Administrator – PureGym you will be a supporting member of the customer service team, dedicated to the PureGym account, delivering an efficient and consistent service from start to finish supported by expertise and enthusiasm. You will deliver excellent pro-active customer service by building relationship with customers and the provision of seamless communications & reporting functions both internally and externally.
  • Being first point of contact for PureGym customer’s providing a welcoming, courteous and helpful service, promoting at all times a positive image of the company.
  • Ensuring that all customer needs are met and opportunities maximised, making sure instructions and requests are correctly interpreted and fully “owned” and actioned.
  • Processing customer orders accurately and input into our IT Systems ensuring that all SLA’s are met, up-selling additional products and services where appropriate.
  • Coordinating with the Project Manager and other departments on all orders ensuring they are completed on-time and in-full, keeping customers fully informed in a professional and honest manner, enabling them to accommodate any revised service levels where necessary.
  • Establishing and maintaining relationships with customers, both internal and external – having good communication channels to ensure staff are aware of any problems and issues.
  • Taking responsibility for running periodic reports as required by PureGym and sharing these with the relevant individuals.
  • Taking responsibility for achieving all individual and team targets, objectives and personal development needs.
  • Providing support to colleagues, particularly the Project Manager, as and when required.
  • Identifying opportunities to enhance existing working practices.

YOUR PROFILE:
  • Educated to GCSE level or equivalent, 2-3 years experience in a Customer Service Role
  • Good IT Skills, knowledge of SAP and Salesforce an advantage
  • Effective interpersonal and communication skills
  • Excellent attention to detail
  • Ability to work well as part of a team whilst also having the ability to work on own initiative and be self-motivated
  • Strong customer focus
  • Ability to thrive in a sales driven team environment
  • Experience or passion for the Sports and Outdoor Industry preferable

REQUIRED COMPETENCIES:
  • Planning & Organising
  • Change & Innovation
  • Communication & Influencing
  • Determination to Win
  • Customer Focus, Teamwork
  • Ownership
  • Commercial Acumen
  • Breakthrough thinking

WHAT WE CAN DO FOR YOU:
  • An interesting role in exciting industry
  • Career progression opportunities
  • The opportunity for independent and self-reliant work
  • A friendly and vibrant working environment in a dynamic and international team 

Please submit your application online.

When making the application please state your salary expectation related to this role.

In order to apply for the above position all applicants must be eligible to work in the UK.

NO AGENCIES PLEASE.

Amer Sports UK Ltd aims to be an equal opportunity employer and to provide equality and fairness for all in our employment. We oppose all forms of unlawful and unfair discrimination. Entry into the Amer Sports UK Ltd business and progression within it, will be determined solely by personal merit, and the application of criteria which are related to the effective performance of the job and the needs of the business. All employees, whether part-time, full-time or temporary will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency of the organisation.