Amer Sports (www.amersports.com) is a sporting goods company with internationally recognized brands including Salomon, Wilson, Atomic, Arc’teryx, Mavic, Suunto and Precor. The company’s technically-advanced sports equipment, footwear and apparel improve performance and increase the enjoyment of sports and outdoor activities. The Group’s business is balanced by its broad portfolio of sports and products and a presence in all major markets. Amer Sports shares are listed on the NASDAQ OMX Helsinki stock exchange (AMEAS).

POSITION TITLE: Customer Service Representative (m/f) Export
LOCATION: Garching near Munich

POSITION DESCRIPTION:
As Customer Service Representative (m/f) Export you are responsible for providing excellent service to customers/distributors (order management, shipments, communication and claims handling) as well as building strong relationship with them. In close cooperation with GTM team you will also contribute to the success and growth of the export business.
  • Processing and optimizing orders
  • Handling shipments (and Vendor Direct) in close connection with Logistics and Customs
  • Processing invoices and assuring compliance with distributors’ country regulations
  • Creating and maintaining the customer master file and price lists
  • Processing returns and credit notes
  • General administrative tasks

REQUIRED COMPETENCIES:
  • High school degree
  • 2-3 years experience as Customer Service Representative or similar role
  • Experience in export field
  • Fluent in English, other languages, e.g. French is an advantage
  • Good knowledge of MS Office and SAP
  • Excellent customer service and communication skills
  • Strong planning and prioritization skills along with quick problem solving ability
  • Good in adapting to changes as well as ability to work independently
  • Flexibility

WHAT WE CAN DO FOR YOU:
  • Thrilling tasks in a challenging industry
  • Career progression opportunities
  • The opportunity for independent and self-reliant work
  • A pleasant collegial working atmosphere in a dynamic and international team
Please apply online or via e-mail at careers.emea@amersports.com. Please state your salary expectation related to this role.